{{tag>[hardware apc ups nmc2]}}

=====APC UPS NMC 2 firmware upgrade====
**NOTE! Please read this page first, you will notice i didn't RTFM first, don't make the same mistake :)**


  * Determine firmware version. SSH to NCM2. In this case it is v5.1.7 <code>American Power Conversion               Network Management Card AOS      v5.1.7
(c) Copyright 2010 All Rights Reserved  Smart-UPS & Matrix-UPS APP       v5.1.7
-------------------------------------------------------------------------------
Name      : APC UPS                                   Date : 10-Jun-14
Contact   : contact name                              Time : 22:30:03
Location  : location                                  User : Administrator
Up Time   : 0 Days 0 Hours 42 Minutes                 Stat : P+ N+ A+


Type ? for command listing
Use tcpip command for IP address(-i), subnet(-s), and gateway(-g)</code>
  * Read: [[http://www.schneider-electric.us/sites/us/en/support/faq/faq_main.page?page=content&id=FA167693&redirect=true|Things To Consider When Upgrading or Downgrading a NMC2 between v5.X.X and v6.X.X]]
  * Read: [[http://www.schneider-electric.us/sites/us/en/support/faq/faq_main.page?page=content&country=ITB&lang=EN&id=FA156047&redirect=true|How do I upgrade the firmware on an APC Network Management Card?]]

Info below is my troubleshoot session because i didn't RTFM ;-)
  * Download the latest firmware version from APC.
  * Extract the executable. <code>$ unzip apc_hw05_aos611_sumx611_bootmon102.exe
Archive:  apc_hw05_aos611_sumx611_bootmon102.exe
  inflating: apc_hw05_sumx_611.bin
  inflating: sumx_611_esEszhCnjaJaptBrkoKo.lpk
  inflating: sumx_611_frFrdeDeitItesEsptBr.lpk
  inflating: sumx_611_frFrdeDeruRuitItesEs.lpk
  inflating: sumx_611_frFrruRuzhCnjajakoKo.lpk
  inflating: config.txt
  inflating: FW_Upgrade_R2.exe
  inflating: iplist.txt
  inflating: winftp32.dll
  inflating: winftp32.lib
  inflating: apc_hw05_aos_611.bin
  inflating: apc_hw05_bootmon_102.bin</code>
  * Copy the firmware to the NMC2. <code>scp apc_hw05_aos_xxx.bin admin@1.2.3.4:apc_hw05_aos_xxx.bin</code>
  * The firmware update will start and take a minute...
  * Log in with SSH and reboot the device.

  * At this time the NMC2 started, but not the web interface. The status via SSH was: P+ N+ A-
  * I tried the following, but it did not work: <code>apc>resetToDef -p keepip
apc>reboot</code>
  * Format the NMC (DHCP would be handy now). <code>apc>format
apc>reboot</code>
  * Log in with telnet via DHCP requested IP address. Username password apc/apc. <code>telnet 1.2.3.4
User Name : apc
Password  : ***

American Power Conversion               Network Management Card AOS      v6.1.1
(c) Copyright 2014 All Rights Reserved
-------------------------------------------------------------------------------
Name      : apc952EE8                                 Date : 05/28/2012
Contact   : Unknown                                   Time : 00:02:05
Location  : Unknown                                   User : Super User
Up Time   : 0 Days 0 Hours 2 Minutes                  Stat : P+ N4+ N6+ A-


Type ? for command listing
Use tcpip command for IP address(-i), subnet(-s), and gateway(-g)

apc></code>
  * Set IP address. <code>apc>tcpip -i 1.2.3.4 -s 255.255.255.0 -g 1.2.3.1 -d domain -h hostname</code>
  * Reboot. <code>apc>reboot</code>
  * Still not working...

  * RTFM... update bootmon first, then AOS, then SUMX
  * Enable SSH again via telnet. <code>apc>console -s enable
apc>reboot</code>
  * Upload bootmon. <code>scp apc_hw05_bootmon_102.bin apc@1.2.3.4:apc_hw05_bootmon_102.bin</code>
  * The SCP stalled... was not able to login via ssh, telnet or upload via ftp. But after a while i was able to login again via SSH. Rebooted and retried the upload via FTP, i uploaded the bootmon and SUMX.
  * The NMC rebooted itself.
  * And then i was able to use the Web GUI!

{{::schermafbeelding_2014-06-10_om_23.27.06.png?nolink|}}