Ben's notes

NOTE! Please read this page first, you will notice i didn't RTFM first, don't make the same mistake :)

• Determine firmware version. SSH to NCM2. In this case it is v5.1.7

  American Power Conversion               Network Management Card AOS      v5.1.7
  (c) Copyright 2010 All Rights Reserved  Smart-UPS & Matrix-UPS APP       v5.1.7
  -------------------------------------------------------------------------------
  Name      : APC UPS                                   Date : 10-Jun-14
  Contact   : contact name                              Time : 22:30:03
  Location  : location                                  User : Administrator
  Up Time   : 0 Days 0 Hours 42 Minutes                 Stat : P+ N+ A+
  
  
  Type ? for command listing
  Use tcpip command for IP address(-i), subnet(-s), and gateway(-g)

• Read: Things To Consider When Upgrading or Downgrading a NMC2 between v5.X.X and v6.X.X
• Read: How do I upgrade the firmware on an APC Network Management Card?

Info below is my troubleshoot session because i didn't RTFM

• Download the latest firmware version from APC.
• Extract the executable.

  $ unzip apc_hw05_aos611_sumx611_bootmon102.exe
  Archive:  apc_hw05_aos611_sumx611_bootmon102.exe
    inflating: apc_hw05_sumx_611.bin
    inflating: sumx_611_esEszhCnjaJaptBrkoKo.lpk
    inflating: sumx_611_frFrdeDeitItesEsptBr.lpk
    inflating: sumx_611_frFrdeDeruRuitItesEs.lpk
    inflating: sumx_611_frFrruRuzhCnjajakoKo.lpk
    inflating: config.txt
    inflating: FW_Upgrade_R2.exe
    inflating: iplist.txt
    inflating: winftp32.dll
    inflating: winftp32.lib
    inflating: apc_hw05_aos_611.bin
    inflating: apc_hw05_bootmon_102.bin

• Copy the firmware to the NMC2.

  scp apc_hw05_aos_xxx.bin admin@1.2.3.4:apc_hw05_aos_xxx.bin

• The firmware update will start and take a minute…
• Log in with SSH and reboot the device.

• At this time the NMC2 started, but not the web interface. The status via SSH was: P+ N+ A-
• I tried the following, but it did not work:

  apc>resetToDef -p keepip
  apc>reboot

• Format the NMC (DHCP would be handy now).

  apc>format
  apc>reboot

• Log in with telnet via DHCP requested IP address. Username password apc/apc.

  telnet 1.2.3.4
  User Name : apc
  Password  : ***
  
  American Power Conversion               Network Management Card AOS      v6.1.1
  (c) Copyright 2014 All Rights Reserved
  -------------------------------------------------------------------------------
  Name      : apc952EE8                                 Date : 05/28/2012
  Contact   : Unknown                                   Time : 00:02:05
  Location  : Unknown                                   User : Super User
  Up Time   : 0 Days 0 Hours 2 Minutes                  Stat : P+ N4+ N6+ A-
  
  
  Type ? for command listing
  Use tcpip command for IP address(-i), subnet(-s), and gateway(-g)
  
  apc>

• Set IP address.

  apc>tcpip -i 1.2.3.4 -s 255.255.255.0 -g 1.2.3.1 -d domain -h hostname

• Reboot.

  apc>reboot

• Still not working…

• RTFM… update bootmon first, then AOS, then SUMX
• Enable SSH again via telnet.

  apc>console -s enable
  apc>reboot

• Upload bootmon.

  scp apc_hw05_bootmon_102.bin apc@1.2.3.4:apc_hw05_bootmon_102.bin

• The SCP stalled… was not able to login via ssh, telnet or upload via ftp. But after a while i was able to login again via SSH. Rebooted and retried the upload via FTP, i uploaded the bootmon and SUMX.
• The NMC rebooted itself.
• And then i was able to use the Web GUI!